Who we are
At Alliance Trade company, we value the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website. By accessing and using our site, you consent to the practices described in this policy.
Information Collection
- Personal Information: We may collect personal information such as your name, email address, phone number, shipping and billing address when you place an order or create an account on our website.
- Payment Information: We do not store credit card or payment details. All payment transactions are securely processed through trusted third-party payment gateways.
- Usage Data: We may collect non-personal information about your interactions with our website, such as IP address, browser type, device information, and browsing behavior, using cookies and similar technologies.
Use of Information
- Personal Information: We use your personal information to process orders, fulfill requests, provide customer support, communicate with you about your orders, and improve our services.
- Marketing Communication: With your consent, we may send you promotional emails or newsletters about our products, offers, and updates. You can opt-out of receiving these communications at any time.
- Usage Data: We analyze usage data to improve our website, enhance user experience, and understand trends and preferences of our customers.
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and personalize content. You can modify your browser settings to disable cookies, but this may limit certain functionalities.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Information Sharing
- We do not sell, trade, or rent your personal information to third parties without your consent, except as necessary to provide services or fulfill orders (e.g., sharing your shipping information with a shipping carrier).
- We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or serving you better.
Data Security
We implement industry-standard security measures to protect your personal information and secure our website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of external websites before providing any personal information.
Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us using the provided contact information.
Last updated: 02.02.2023